Part 3 – Short stories: Engaging Customers in Data Entry

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Posted under: From the Blog 1st of July, 2011

In his travels doing leadership development for IT Executives, Neil finds himself sharing short stories of his own experience as an IT Executive to illustrate leadership learnings and challenges. Here he shares another video of his stories

Who knows the customer’s data best and who is more motivated to get it right. Do we sometimes take on more ownership of our customer’s data than we should? This week, in his 2 min. video, Neil talks about why IT leaders need to engage customers in data entry.

Share your own experiences with us.

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